All applicants for properties are given the earliest opportunity to view a vacant property (usually within 24 hours).

A viewing takes around 30 minutes or as long as it takes to answer all questions. In that time, we have an opportunity to get to know the applicant and their expectation as a tenant and they will understand our expectation as a manager.

We complete an International Tenancy Database check on every applicant with a drivers licence or passport. TICA tenant database is used to check the applicants rental history.

The applicant fills in a an application form with previous rental history as well as employment history, past and present. All references and information is checked. The final choice of tenant is yours after we give you our opinion on your applicant.

We are clear about the 2 most important responsibilities of a tenant

1. Pay your rent on time with the Rentpay system
2. Look after the property

If your tenant is 2 working days late with rental payment, a phone call or message is given to explain the situation. If no response, a breach notice is issued.

We communicate with you in needing to take further action.

We suggest 6 monthly rental reviews and consult with the owner before offering a new lease.